What is the refund and cancellation policy?

Last updated 15 days ago

o   If you are unsatisfied with the course or become unable to complete the course, we offer a 100% money-back guarantee if you notify us within 7 days of the start of the course.
o   To request a refund, please email us at beck@psychwire.com.
o   While we can’t provide a refund after 7 days, if you are unable to complete the course due to extenuating circumstances, please contact our customer service team (blue round chat button or support@psychwire.org) to discuss the possibility of deferring to a future course run.
o   If Beck Institute/Psychwire Australia Pty Ltd finds it necessary to delay the start date of a course, all registrants will be notified by email and provided an opportunity to request a refund.
o   If Beck Institute/Psychwire Australia Pty Ltd cancels a course, participants will be notified via email and will be granted a refund in full.  Credit card payments will be refunded only to the credit card used for the purchase of the course.
o   Please note, the CE/CME Credit processing fee is non-refundable.