o If you are unsatisfied with the course or become unable to complete the course, we offer a 100% money-back guarantee if you notify us within 7 days of the start of the course. o To request a refund, please email us at firstname.lastname@example.org.
o While we can’t provide a refund after 7 days, if you are unable to complete the course due to extenuating circumstances, please contact our customer service team (use the blue round chat button on this page or email email@example.com) to discuss the possibility of deferring to a future course run.
o If Beck Institute/Psychwire Australia Pty Ltd finds it necessary to delay the start date of a course, all registrants will be notified by email and provided an opportunity to request a refund.
o If Beck Institute/Psychwire Australia Pty Ltd cancels a course, participants will be notified via email and will be granted a refund in full. Credit card payments will be refunded only to the credit card used for the purchase of the course.
o Please note, the CE/CME Credit processing fee is non-refundable.