How do the courses work?
What will I have access to during a course?
When will the course access end?
How much time should I dedicate to the course?
Do I need to be online at a specific time?
Which courses are Self-Directed CBT courses?
How does a self-directed course work?
How do I start the course?
What payment methods do you accept?
Is it safe to pay online?
What’s your refund and cancellation policy?
What is the rate for organizations? Do you have group rates?
Can I extend the course?
How Do I Access the Online Forum - CBT Signature Courses
How long are the discussions on the online forum available to refer to?
When can I catch the trainers online?
How do I use the library?
How do I know who is a trainer?
What is CE/CME credit
What are the requirements for CE/CME credits?
How are the CE/CME credits calculated?
Instructions for Obtaining CE/CME credit
Quiz Questions and Score calculation
How do I log in to my course?
I forgot which email I used to set up my account
I forgot my password
Why is my course dashboard blank?
I haven’t received an email regarding the start of my course
Having problems playing the videos, accessing the modules or downloading content?
Are there any internet browsers I can't use?
What equipment do I need?