How do I change my personal account information?

Last updated almost 4 years ago

You download and complete this form, fill in the relevant sections and email, fax or mail it back to us. The changes normally take one business day to reflect in your account. You can change or add to your address, contact number, email, registered bank account and preferred statement language. 

For residential address changes, you are required to provide a copy of proof of address (utility bill, mobile phone statement, bank statement) within the last 3 months.

For registered bank account(s) changes, you are required to provide a proof of bank account(bank statement, ATM card, bank book). The account name and account number must be shown on one single page and are identical to your name and the bank account number on the form. If your securities account is opened by a transferal deposit, the registered bank account must be a Hong Kong licensed bank account and you are required to activate this bank account by successfully transfer an initial deposit of not less than HK$10,000 to us from this bank account.