To ensure the safest experience for all guests during their visit, the following rules are in effect. We appreciate your cooperation in this regard.
- Attractions may have specific height, weight, and safety requirements. Please refer to the Safety Guide sign posted at each attraction to make an informed decision as to whether the attraction is right for you.
- Please refrain from running, horseplay, and other boisterous activity.
- Glassware and similar material with a tendency to shatter on impact are not permitted in Soak City.
- For safety reasons, diving is not permitted at any attraction.
- Soak City is a smoke-free environment. Smoking is only permitted in the designated smoking area.
- Keep an eye on your young children. Children should not be left unattended at any time.
- Please secure all loose articles, including hats, glasses, and jewelry when riding. Cameras, cell phones and video recording devices may not be used on any slide or in any changing area or restroom.
- Whistles, megaphones, radios, water toys and inflatable assists are not permitted.
- Face masks, snorkels, fins, or personal flotation devices are not permitted at any water attraction.
- Hearing devices or any other electronic devices may be damaged by water. Please take the necessary steps to protect such items.
- According to crowd size, time at the water attractions may be limited.
- Children under 42" must be accompanied by an adult to gain entry into the park.
- Guests may leave Knott's Soak City Waterpark and return later the same day by showing the Knott's Soak City Waterpark hand stamp obtained at the exit gate also with a ticket or season pass.
- Knott's Soak City Waterpark does not issue refunds due to inclement weather. Prices, hours schedule, and attraction availability are subject to change without prior notice.
Our Aquatics staff is here to ensure that you have a safe and pleasant visit. First aid staff and water park supervisors are available throughout the area should you have any questions or need assistance. Please follow all lifeguard rules and instructions, but do not talk to or distract lifeguards while they are on duty.