Why is my account locked?

Last updated 10 months ago

We believe that you have violated our Terms of Use on the site. If you'd like to review those and refresh, please click this link. Our support team will be reviewing your account activity and making a decision on whether or not to PERMANENTLY block your account or re-open it. This decision is final and up to the PL Support team as listed in our Terms of Use. If you respond maliciously to this message, we will immediately block you from contacting support. Thank you for your patience.

Your account is under review for one of the following violations:

  1. Underage Gamer (must be 18+ to play on site)
  2. Creating more than one account
  3. Multiple players on same account
  4. False score reporting
  5. Manipulating promotional offers