We understand that the security of your information is of the utmost importance. Players' Lounge is required by law to identify all of its users with valid government identification. We typically do this during your first withdrawal, during deposits, or after an automatic security feature has been triggered.
Because there can be tax implications from your winnings on Players’ Lounge we must ensure that all of our users are who they claim they are. To ensure this, we may request a photo of your valid government identification, a selfie holding your valid government identification, and in rare cases a video interview to verify your identity.
We appreciate your help in ensuring Players’ Lounge is a safe and fun environment for everyone.