We get this error from Jet for the following most common reasons:
- when you initially push a new SKU it may not be recognized until all product data is "ingested" by Jet.
- there are special characters in your Title, Description, or Bullets which are not accepted by Jet.
- there is not enough data provided by Zentail for the SKU to be accepted by Jet.
- The shipping or package weight is missing
- one or more "Jet Fulfillment Node ID" is not properly entered or missing in your Account Settings page for each of your warehouses.
To identify affected SKUs and resolve the error for each:
- Go to your Listing Errors page
- Select Jet from the "All Sources" dropdown.
- Click the SKU value in the SKU column to open up a Catalog browser tab for that SKU.
- Review the data in Zentail to make sure everything is okay
If the issue persists, please contact us via the in-app message feature or support@zentail.com.