You can cancel any Pending order in Zentail.
To cancel a Pending order:
- On the left sidebar, click on "Pending" then search for and click on the order you wish to cancel.
- On the left slider that appears => Click the 3-vertical-dot icon at the top of the page => Click "Cancel Order".
- If you do not want to return quantity to stock "uncheck" the box that says "Return Quantity to stock" on the subsequent pop-up message.