How do I reset order to pending?

Last updated over 7 years ago

You can reset any order in Zentail.

Reasons you might need to do this:
  • Mistakenly shipped 
  • Need to cancel
  • Change tracking (before it ships)
To reset a order:
  1. On the right sidebar, click on on the 3-vertical-dot icon.
  2. Next Click "Reset to Pending".
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