Importing Tracking/Order information

1. To add tracking data go to the imports page
2. Under "select report type", click on Tracking Data
3. You will see a report with the fields: Order Number, SKU, Quantity, Service Level, Tracking, Cost, Package Weight(Lbs), Package Length(inches), Package Width (inches), Package Height (inches)
4. Create a CSV file with each of these Headers and fill out the corresponding information. It is imperative that you keep the order of the headers exactly as mentioned above. You can use the attached CSV file:

5. Click on the Tracking Report on the imports page
6. Click on Upload File: Select the CSV file you created
7. Select the Warehouse that you are fulfilling from 
8. Follow the onscreen steps, preview the import
9. Click "Start Import"

Things to Note: 

• You can only upload order/tracking information for orders from one warehouse at a time
• You MUST enter a carrier in order for the tracking number to be valid
• Quantity refers to the number of that specific SKU that is being shipped in one package in this order. If you have multiple packages, please see below. 
• Package Length, Width, Height should be in INCHES
• Package Weight should be in POUNDS (LBS)
• Carrier should be in Upper Case (All CAPS)
• Cost should NOT have a dollar sign ($). If you are importing cost it should look like this: "5.99"
• Previewing the import will help you ensure that the correct data is going into the correct column. We highly recommend you verify that the data you enter is correct.
  

  

How to add multiple packages:

1. Include the same order number on another line
2. Fill out the corresponding order information again
3. Add a Unique Tracking Number - that is how our system will differentiate another package in the same order
4. You may add the order number as many times as necessary