How do I integrate Rakuten Super Logistics with Zentail?

Last updated almost 7 years ago

Zentail and Rakuten Super Logistics (formerly Webgistix) integrate seamlessly. Here's how to connect your RSL account in Zentail:

  1. Ask us to add Rakuten Super Logistics to your Integration page.
  2. Complete your RSL SmartFill portal setup with the help of your (contact your RSL rep for assistance)
  3. Request your RSL API credentials from Rakuten and Enter them into your Integrations page => Click SAVE SETTINGS
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  4. Order testing - Rakuten Should be aware but please remind them if needed of the following:
    1. The "first order" that goes through to Rakuten can be used as an order to establish the connection. Seeing the inventory in Zentail for existing SKUs is also another sign of the connection working correctly. Monitor the first order that comes into Zentail and routes to Rakuten and verify with Rakuten that it sent over correctly. 
***Please make sure that your SKUs in Zentail align with the SKU names in Rakuten***

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