Please start by refreshing your browser as that often sorts things out. But if that doesn't work it may be that the course is not compatible with your browser so we recommend you try the latest versions of Chrome, Safari, or Firefox . 

Also, please make sure you do not have any firewalls or malware blockers that may be causing an issue. If you are using a computer at work, you may need to contact your IT department. 

If none of these options work, please contact us by clicking on the chat icon at the bottom right of your screen or email us at support@psychwire.org and our team will be able to help you.