How can I change my Season Pass Easy Pay billing option? How can I view my Easy Pay payment schedule?
Can I upgrade my Season Pass?
Season Passholder Discount Tickets and Other Benefits
How do I process and receive my Season Pass ID card?
When does my Season Pass expire?
Can I bring FOOD into the park? Water bottles, etc.? What am I NOT allowed to bring into the park?
Where can I find the best deals on tickets?
What should I do if I experience an issue printing my tickets online?
Ride Height Requirements
What do I do if purchased the wrong type of tickets, tickets for the wrong date or if my tickets have expired?
Where can I find the best deal and promotions on tickets?
I purchased the wrong type of tickets or tickets for the wrong date. What can I do?
Do you offer discounted group rates?
Parking - How much is parking? What time does the parking lot open each morning?
Do you provide Military discounts?
Knott's Soak City Operating Days and Hours
Appropriate Bathing Suit Attire
Water Park Rules
Award Winning Safety and Lifeguard Training
Lost and Found
Stroller and Wheelchair Rentals
Are lockers available at the park?
Baby-Changing and Nursing Stations
Do I need a ticket if I am not going to ride any rides?
Feedback About A Recent Visit (Concern, Compliment, Complaint, etc.)
Do you allow pets and animals inside the park?
What are the public transportation options? Do you offer bus transportation or shuttles?
Can you bring cameras (GoPros, etc.) on roller coasters?